Coronavirus (COVID-19) Update: We're With You

Image via Pintrest

We’re Open for Business

Through this period of uncertainty during the Coronavirus (COVID-19) pandemic we, at Balnei & Colina, thought it important to convey what we as a business, are doing to protect and support our clients, our team members and their families. 

The safety, health and well-being of our customers and staff is always our top priority. We want you to feel confident when conducting business with Balnei & Colina and we will be remaining open during our regular hours and our day to day business will not be impacted at this time.  The Balnei & Colina Design Studio will be operating as per normal - by appointment only; with visitor numbers limited to less than 5.

 

Helping you move forward with your projects

Balnei & Colina will be operating as normal, following strict Coronavirus (COVID-19) protocols as per Australian government guidelines and proactive measures have been put in place to further help protect both clients, staff and their families well being. These include:

• Thorough cleaning and sanitisation practices throughout the workplace, and on-site whilst working in your homes
• Observing the Travel Ban
• Practising Social distancing
• Isolating when experiencing symptoms
• Minimising physical contact
• Limiting the number of people on a work-site or at the B&C Design Studio to 4 people.

 

Greater standards of cleanliness & hygiene

As renovation service professionals, we already have very high standards of cleaning and hygiene in place. However, as a precautionary measure and out of care for everyone’s wellbeing, we've added further measures to ensure greater hygiene. These include

• Use of sanitary gloves and protective equipment whenever possible
• Regular on-site and workplace thorough cleaning and sanitisation practices

 

Keeping you updated if there is a case with any of our staff

If one of our team members is confirmed with COVID-19, we’ll advise you immediately via email or phone. We continue to take advice from the Department of Health to make sure we’re taking all the necessary steps to ensure ongoing safety, including additional detailed cleaning of our on-site workplaces, tools & equipment.

 

Looking after our team

We are ensuring we are looking after anyone impacted by the outbreak, whether they are full-time, part-time or a contractor.

 

Respect & Trust those around you

We believe our staff and the people we service are our family, and we hope that everyone continues to treat each other with the respect and dignity. 

 

What Next?

We are continuing to conduct business as usual. Should it be necessary to provide clients with further communication, we will contact you via email, and if necessary via SMS, or phone. We also encourage our clients to visit our website regularly for further updates.

For further information and updates about the Coronavirus (COVID-19) visit Australian Government’s Department of Health website.

If you have any further questions please contact us direct on 1300 450 320, via email info@balneiandcolina.com.au or via our website balneiandcolina.com.au

In the meantime, I'd like to thank you for your business, continued support and for showing respect and support for our team as they work to help complete or get your renovation project underway!

Best regards

Robert Fonti,  

Director, Balnei &Colina

 

Balnei & Colina is a home renovation service company based in Sydney. We specialise in kitchen renovations, bathroom renovations and custom joinery solutions for residential homes. For more information about our kitchen renovation, bathroom renovation or custom joinery services please visit us at balneiandcolina.com.au or connect with us via Facebook and Instagram.

Image via Getty

Image via Health.gov.au

GOOD HYGIENE PRACTICES

Good hygiene includes:

• covering your coughs and sneezes with your elbow or a tissue
• disposing of tissues properly
• washing your hands often with soap and water, including before and after eating and after going to the toilet
• using alcohol-based hand sanitisers
• cleaning and disinfecting surfaces
• if you are sick, avoiding contact with others and staying more than 1.5 metres away from people