Home Renovation during COVID-19 - Your Questions Answered | Balnei & Colina | Balnei & Colina

COVID-19 Questions & Answers

COVID-19 Questions & Answers

Are you open?

We would like to assure you that Balnei & Colina remains open for business, and there are no anticipated interruptions or impact to the delivery of our services.

As per normal, we are taking bookings for Balnei & Colina design appointments on-site, at our B&C Design Studio and now as an alternative, Balnei & Colina are now offering Skype video consults.

To book a kitchen design, bathroom design or custom joinery appointment simply contact Balnei & Colina on 1300 450 320, email us at info@balneiandcolina.com.au or fill out this contact form on our website balneiandcolina.com.au

 

Am I safe doing business with you right now?

The health, safety and well-being of our clients, staff and their families are our top priority. For our on-site teams visiting your homes and in our Design Studio where clients are seen in person, we have implemented various measures to ensure their safety, and to minimise the risk and spread of infection. For more information on measures we’ve taken to ensure your safety and well being click the link below:

Balnei & Colina Coronavirus (COVID-19) Update

 

Can I still book a Balnei & Colina design appointment/quotation?

Yes, as per normal you can book a design appointment (including quotation). Appointment options include:

  • In-home appointments
  • Design Studio Appointments at Level 1/90 Queen St Woollahra NSW 2025
  • Skype Video Appointment (available NOW)

To book a design appointment simply contact Balnei & Colina on 1300 450 320, email us at info@balneiandcolina.com.au or fill out this contact form on our website balneiandcolina.com.au

For more information on our Online Design Consultations via Skype simply view the link below:

Balnei & Colina Design Appointments Now Available Online!

 

What if I don’t feel comfortable with a Balnei & Colina designer visiting me at home?

For your comfort, Balnei & Colina is now offering video design consultations via Skype. To book a design appointment via Skype simply contact Balnei & Colina on 1300 450 320, email us at info@balneiandcolina.com.au or fill out this contact form on our website balneiandcolina.com.au and select the Skype Consult option.

For more information about our online design services click here

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What alternatives do I have to someone visiting me on-site or me visiting the Balnei & Colina Design Studio?

You now have the option of booking a Balnei & Colina online design consultation via Skype. To book a design appointment via Skype simply contact Balnei & Colina on 1300 450 320, email us at info@balneiandcolina.com.au or fill out this contact form on our website balneiandcolina.com.au and select the Skype consult option.

 

Can you provide a quote via a Skype design consult?

Yes, we can provide an accurate cost estimate for project planning purposes. However, it will be further refined once we are able to gain access to your property.

 

What happens if I am happy with the quotation Balnei & Colina has provided but I’m not ready to go ahead just yet because of COVID-19?

Effective 15th March 2020, all Balnei & Colina quotes are valid for 60 days, to allow the time you need to take the next step with us.

 

What do I need for a Skype consult?

  • Computer or Mobile Device eg Iphone or Tablet
  • Floor Plan if available
  • Inspo images for your project if you have them
  • Skype App (download for free at SKYPE.com)

 

What can I expect from a Balnei & Colina design consultation?

  • Design Concept solution for your project
  • Sound Advice on maximising your space & budget
  • Preliminary sketches
  • An accurate cost estimate for your project
  • All your renovation questions answered 

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Do you charge for a Balnei & Colina Design Appointment?

All Balnei & Colina initial consultations, whether they are in-home, at our Design Studio in Woollahra Sydney, or online via Skype are complimentary.

 

How do I book a design consultation/quote with Balnei & Colina renovations?

To book a design consultation simply contact Balnei & Colina on 1300 450 320, email us at info@balneiandcolina.com.au or fill out the contact form on our website balneiandcolina.com.au

 

Balnei & Colina is a home renovation service company based in Sydney. We specialise in kitchen renovations, bathroom renovations and custom joinery solutions for residential homes. 

For more information about our kitchen renovation, bathroom renovation or custom joinery services please visit us at balneiandcolina.com.au or connect with us via Facebook and Instagram.

 

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